GENERAL CONDITIONS

Details from the seller

Hi there! I am Andrés Lorenzo Linares, administrator of Fortunate Vacations with CIF43370538-J, Calle Pitera, 4A 35600, CALLE PARQUE LAS FLORES 15 – 4º, 38400, PUERTO DE LA CRUZ, TENERIFE, ISLAS CANARIAS and contact email hello@fortunatevacations.com.

Intellectual property

All the contents and publications of this website – articles, posts, pages, texts, images, graphics, infographics, etc. – are subject to copyright and intellectual property, of which I am the owner. In no case will these rights be transferred or assigned without my prior, explicit and written consent.

Prices and taxes

They are those marked in each case, expressed in euros (€), they do not include the IGIC applicable in the Canary Islands (Spain), nor the corresponding VAT. For the issuance of the corresponding invoices, we will request your tax information via email.

Disponibilidad

In the case of housing rental, the visitor will be informed, through calendars, about the availability of each one of them. In the case of owners, meetings and visits mutual agreement.

Way to pay

Payments will be made, through the AirBnb payment platform, you can check its privacy and payments policy here: https://www.airbnb.es/help/article/2855/pol%C3%ADtica-de-privacidad. Payments will be made through credit or debit card.

You can also pay through bank transfer.

The services will be paid in accordance with the agreement agreed with the client.

Shipment

Once the payment is confirmed, I will send you the confirmation within 24 hours. The services will be carried out within the period agreed with the client before the reservation / order.

Return and cancellation policy

Each home has an independent cancellation and return policy. To consult it you can go to the house and in the “Cancellation policy” section you can read the information. We will inform you during the reservation about your rights.

Data Protection

The data that we will request will be those essential for the performance of the services. We also inform you that your data will be added to a mailing list, in order to be able to send you information and promotions of your interest, by virtue of the services or training that you have acquired. If you do not want to receive this information and you want me to delete your data, you just have to send us an email with the concept “Cancellation of data” to hello@fortunatevacations.com. In addition, I confirm that at all times I comply with current regulations on data protection (Organic Law 15/1999 of December 13 on the Protection of Personal Data, Royal Decree 1720/2007 of December 21 by which the Regulations for the development of the Organic Law and other regulations in force are approved). For more information on data processing and the privacy policy of this site, you can read our privacy policy.

Obligations of documentary registration and information in lodging activities

In accordance with the provisions of Royal Decree 933/2021, of October 26, of the Government of Spain, which establishes the obligations of documentary registration and information in hosting activities, by virtue of the principle of security protection public and citizen security, we inform you that it is the obligation of all guests to provide the personal data required by current regulations as well as to sign the traveler parts (all those over 14 years of age; with respect to those under 14 years of age, their parents or legal guardians must provide the data); as well as show your passport or identification at the entrance to the accommodation. In case of refusal, by virtue of the right of admission, entry may be denied.

Prohibitions

The reproduction, dissemination, sale, distribution or commercial use of the contents or merchandising, either in whole or in part, without prior authorization from the owner, is prohibited.

Cookies policy

This website uses third-party cookies with analytical functions. You can read our cookie policy in Legal Notice.

Modification of the conditions of sale

These conditions may be modified at any time, taking into account legal changes or the evolution of this website and the services offered therein. In this case, users will be informed of said modifications.

Adaptation of the conditions of sale

The contracting of any service offered on this website implies knowledge and acceptance of the legal conditions – conditions of sale and legal notice – of this website.